As usual, Brandon provided superb service again this trip. He always explains everything he does during the routine maintenance visits, provides tips and offers suggestions for better system protection. For example, on his last visit he suggested a surge suppressor to protect the outside unit. There was no high pressure to sell, just a casual suggestion, which made perfect sense so I asked him to do it. He is a terrific representative of Woods Heating and AC and I’m really glad he’s our “go -to” guy for routine preventative maintenance.