Woods Family Heating & Air Conditioning provides heater and air conditioning repair, installation, and services in Roanoke, VA and surrounding areas. Check out what some of our customers are saying about Woods Family Heating & Air Conditioning services.
Local Reviews
for Roanoke, VA
Wonderful service, as always.
Nancy - Roanoke, VA
I always ask questions and try to learn about my systems. Your service people are well-trained and very knowledgeable, courteous, and professional.
Lots of info!
Geneva - Roanoke, VA
Came in today when my furnace went out as a new customer. I was fit into the schedule by the office for today was up and running by the time Robert left. Thanks for the swift service.
Service was Perfect!
Babara - Roanoke, VA
Ask for Brandon! Respects your home, organized, thorough, explains findings/repairs
very complete service
Jack - Roanoke, VA
Robert did a very good job, and I enjoyed talking and learning about my system with him.
Great Service!
Trever - Roanoke, VA
I purchased a new Trane unite from Scott Mullins at Woods a few years ago. The new system has drastically lowered my electric bill, and keeps my house comfrotable year round. I just called for routine service, and Brandon was a delight! I had a few questions, which he answered for me, and he completed my tune-up with a smile. Highly recommend Woods!
excellent service
John - Roanoke, VA
Brandon was very polite and professional. He had no issues explaining what I did not understand.
Annual AC service
Michelle - Roanoke, VA
Great job, Brandon was thorough and provided clear explanations and tips.
Terrible sales
Mary - Roanoke, VA
Sales person not honest and as a result it costs us a lot of money. The installers couldn't have been better. They were very knowledgeable, helpful and enjoyable to have in my home. Work needed in sales department . Reflects badly on the company.
Satisfaction Guaranteed!
Swain - Roanoke, VA
James Blankenship came to fix our issue. He was courteous, informative and very professional. I appreciate he took his time and explained everything so I could understand. Thanks so much!
Great service
Asbury - Roanoke, VA
Honest guy told me the truth very professional!
The best
Joe - Roanoke, VA
In the four years we have been in Roanoke, Woods Family Heating and Cooling has taken care of our H & V needs. Every technician that has been here has been courteous and professional. We save money by prepaying for semi yearly inspections of our heating and a/c units. I don't think they can be beaten for quality of service.
Best and most knowledgeable HVAC technician we've ever had!
Elizabeth - Roanoke, VA
Brandon is a treasure and obviously loves what he does. He is so knowledgeable and goes beyond the call of duty to make our home efficiently cooled and heated. He's a pleasure to have in the house and we always learn new things when he comes. He is reliable, on time and even wears booties so as not to track dirt into our home. Thank you for excellent service!
Response from Woods Family Heating & AC:
Thank you for your feedback! We are so glad that you enjoy having him in your home as much as we enjoy having him as part of our team!
Wonderful service
Pam - Roanoke, VA
Woods Family is the best and Brandon was very thorough. I especially appreciated the time he took to listen to a question we had and find answer.
AC Tune up
DD - Roanoke, VA
Courteous, professional, thoughtful service.
Incredible service from Brandon! Outstanding customer service and work quality!
J - Roanoke, VA
Brandon and Woods Family Heating & AC provide impeccable customer service and outstanding work quality at a reasonable price. Brandon Erke goes the "extra mile" in customer education and service provision. He is professional, knowledgeable, and. treats you as if you were one of his family members. Woods Family Heating is the best heating/cooling company with which I have ever dealt!
Routine service and A/C issue diagnosis
Annah - Roanoke, VA
Both Keith and Brandon were on time and good about explaining and answering questions.
Great Service & Service Tach
Charles Simpson - Roanoke, VA
Mr Huffman was very nice, very professional and explained everything once he completed his work. He answered all questions and was very pleasant. He did an excellent job and should be commended. I hope Mr Huffman will be the Tech sent each visit. Thank you for a very pleasant experience. I recommend your company often.
great expectations
Thomas - Roanoke, VA
Robert was personable, knowledgeable, informative and thorough...a fine member of your team. I expect to do further business with you...
Excellent service as usual!
Emily - Roanoke, VA
Serviceman was efficient and knowledgeable. He went over and above what was required for our regular check-up service call.
Woods is the BEST!
Andrew - Roanoke, VA
Everyone at Wood’s is spectacular! I’ve worked with Jeff and Keith, as well as the crew at the office. Kind, friendly and accommodating. This team is the best in the Roanoke Valley and everyone knows it!
Great Experience
Vicki - Roanoke, VA
The service from Jody was exceptional. He explained our service thoroughly and the price was great as well. Will recommend highly.
Response from Woods Family Heating & AC:
I'm so glad you enjoyed your visit!!! Thank you for the feedback!
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Bad cpr
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Cracked pan
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Leak
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Bad cap
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Leak
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Leak
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Tune up
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Leak
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Preforming service on 13 year old R22 Heat Pump to insure proper operation
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Bad cap
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Tune up
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Tune up
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Bad pump
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New cpr
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Water leak
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Tune up
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Bad capacitor
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Stopped up drain
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Leak
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Start up
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Freon
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Bad relay
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Leak
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Freon
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Leakd
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Tune up
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Tune up
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Coil clran
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New motor
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Maintenance on carrier heat pump and air handler in Roanoke va 24019
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Freon
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New relay
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Bad cpr
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Freeze up
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Bad cap
