Roanoke, VA Heating and Air Conditioning Services

Wonderful service, as always.

Nancy - Roanoke, VA
189 days ago

I always ask questions and try to learn about my systems. Your service people are well-trained and very knowledgeable, courteous, and professional.

Lots of info!

Geneva - Roanoke, VA
308 days ago

Came in today when my furnace went out as a new customer. I was fit into the schedule by the office for today was up and running by the time Robert left. Thanks for the swift service.

Service was Perfect!

Babara - Roanoke, VA
323 days ago

Ask for Brandon! Respects your home, organized, thorough, explains findings/repairs

very complete service

Jack - Roanoke, VA
395 days ago

Robert did a very good job, and I enjoyed talking and learning about my system with him.

Great Service!

Trever - Roanoke, VA
422 days ago

I purchased a new Trane unite from Scott Mullins at Woods a few years ago. The new system has drastically lowered my electric bill, and keeps my house comfrotable year round. I just called for routine service, and Brandon was a delight! I had a few questions, which he answered for me, and he completed my tune-up with a smile. Highly recommend Woods!

Scheduled service call

David - Roanoke, VA
422 days ago

excellent service

John - Roanoke, VA
437 days ago

Brandon was very polite and professional. He had no issues explaining what I did not understand.

Good service

EF - Roanoke, VA
469 days ago

We liked Rob

Annual AC service

Michelle - Roanoke, VA
511 days ago

Great job, Brandon was thorough and provided clear explanations and tips.

Terrible sales

Mary - Roanoke, VA
520 days ago

Sales person not honest and as a result it costs us a lot of money. The installers couldn't have been better. They were very knowledgeable, helpful and enjoyable to have in my home. Work needed in sales department . Reflects badly on the company.

Satisfaction Guaranteed!

Swain - Roanoke, VA
538 days ago

James Blankenship came to fix our issue. He was courteous, informative and very professional. I appreciate he took his time and explained everything so I could understand. Thanks so much!

Great service

Asbury - Roanoke, VA
538 days ago

Honest guy told me the truth very professional!

The best

Joe - Roanoke, VA
538 days ago

In the four years we have been in Roanoke, Woods Family Heating and Cooling has taken care of our H & V needs. Every technician that has been here has been courteous and professional. We save money by prepaying for semi yearly inspections of our heating and a/c units. I don't think they can be beaten for quality of service.

Great service

Elaine - Roanoke, VA
551 days ago

great service, friendly personnel

Tony - Roanoke, VA
560 days ago

Great service

Mike - Roanoke, VA
568 days ago

Best and most knowledgeable HVAC technician we've ever had!

Elizabeth - Roanoke, VA
574 days ago

Brandon is a treasure and obviously loves what he does. He is so knowledgeable and goes beyond the call of duty to make our home efficiently cooled and heated. He's a pleasure to have in the house and we always learn new things when he comes. He is reliable, on time and even wears booties so as not to track dirt into our home. Thank you for excellent service!

Response from Woods Family Heating & AC:

Thank you for your feedback! We are so glad that you enjoy having him in your home as much as we enjoy having him as part of our team!

Wonderful service

Pam - Roanoke, VA
574 days ago

Woods Family is the best and Brandon was very thorough. I especially appreciated the time he took to listen to a question we had and find answer.

AC Tune up

DD - Roanoke, VA
582 days ago

Courteous, professional, thoughtful service.

Incredible service from Brandon! Outstanding customer service and work quality!

J - Roanoke, VA
582 days ago

Brandon and Woods Family Heating & AC provide impeccable customer service and outstanding work quality at a reasonable price. Brandon Erke goes the "extra mile" in customer education and service provision. He is professional, knowledgeable, and. treats you as if you were one of his family members. Woods Family Heating is the best heating/cooling company with which I have ever dealt!

Routine service and A/C issue diagnosis

Annah - Roanoke, VA
583 days ago

Both Keith and Brandon were on time and good about explaining and answering questions.

Very thorough explanation

Helen - Roanoke, VA
586 days ago

Great Service & Service Tach

Charles Simpson - Roanoke, VA
586 days ago

Mr Huffman was very nice, very professional and explained everything once he completed his work. He answered all questions and was very pleasant. He did an excellent job and should be commended. I hope Mr Huffman will be the Tech sent each visit. Thank you for a very pleasant experience. I recommend your company often.

great expectations

Thomas - Roanoke, VA
587 days ago

Robert was personable, knowledgeable, informative and thorough...a fine member of your team. I expect to do further business with you...

Excellent service as usual!

Emily - Roanoke, VA
587 days ago

Serviceman was efficient and knowledgeable. He went over and above what was required for our regular check-up service call.

Woods is the BEST!

Andrew - Roanoke, VA
587 days ago

Everyone at Wood’s is spectacular! I’ve worked with Jeff and Keith, as well as the crew at the office. Kind, friendly and accommodating. This team is the best in the Roanoke Valley and everyone knows it!

Great Experience

Vicki - Roanoke, VA
587 days ago

The service from Jody was exceptional. He explained our service thoroughly and the price was great as well. Will recommend highly.

Response from Woods Family Heating & AC:

I'm so glad you enjoyed your visit!!! Thank you for the feedback!